Skip to main content
GET
/
api
/
v2
/
sr
/
{sr_uuid}
Retrieve Service Request
curl --request GET \
  --url https://api.legitmark.com/api/v2/sr/{sr_uuid}
{
  "success": true,
  "rc_hit": true,
  "rc_key": "srs:774a98cc8ef875c48650b83c27b10823",
  "message": "The sr was successfully fetched.",
  "sr": {
    "uuid": "7a19de11-0e00-4a89-8d00-72f525178edc",
    "active": true,
    "migrated": false,
    "micro_id": "997869",
    "legacy_id": null,
    "external_id": "C26010307 Chanel CC Brooch Gold Rhinestone 23",
    "tab": "COMPLETE",
    "source": "flagship",
    "partner_code": null,
    "state": {
      "primary": "COMPLETE",
      "supplement": "APPROVED"
    },
    "summary": {
      "first_line": "Brooch",
      "second_line": "Chanel",
      "combined": "Brooch - Chanel",
      "thumbnail": "https://media.legitmark.com/sr/7a19de11-0e00-4a89-8d00-72f525178edc/1f2c80a2-0169-4520-be8c-4a94f6cc7b06.jpg",
      "size": null,
      "condition": null,
      "alternative_name": null
    },
    "certificate_url": "https://media.legitmark.com/document/certificate/997869_legitmark_certificate_20260204011614.pdf",
    "sides": {
      "required": [
        {
          "uuid": "d5768e36-8197-11ef-be55-028adb369789",
          "legacy_id": 0,
          "name": "Front",
          "ordinal": 1,
          "side_group_id": "d441d889-53c5-11f0-9948-06fb0f2a63e5",
          "overlay_image": null,
          "example_image": null,
          "thumbnail_image": "https://media.legitmark.com/static/sides/accessories/accessories-front.png",
          "description": "Clear image of the front-facing side of the item showing overall shape, design, and material.",
          "required": true,
          "active": true,
          "created_at": "2024-10-03T14:57:39.000Z",
          "updated_at": "2025-07-12T15:32:57.000Z",
          "media_url": [],
          "is_thumbnail": false
        }
      ],
      "optional": [
        {
          "uuid": "d5772dfe-8197-11ef-be55-028adb369789",
          "legacy_id": 0,
          "name": "Box Label",
          "ordinal": 10,
          "side_group_id": "d441d889-53c5-11f0-9948-06fb0f2a63e5",
          "overlay_image": null,
          "example_image": null,
          "thumbnail_image": "https://media.legitmark.com/static/sides/accessories/accessories-box-label.png",
          "description": "Take a straight, clear photo of the label or branding on the box.",
          "required": false,
          "active": true,
          "created_at": "2024-10-03T14:57:39.000Z",
          "updated_at": "2025-07-12T15:32:57.000Z",
          "media_url": [],
          "is_thumbnail": false
        }
      ]
    }
  }
}

Path Parameters

​
sr_uuid
string<uuid>
required

Service request UUID

Query Parameters

​
summary
boolean
default:false

Include summary information (first_line, second_line, combined, thumbnail)

​
item
boolean
default:false

Include item details (brand, category, types)

​
sides
boolean
default:false

Include sides with required/optional separation and uploaded media URLs. Requires item=true — this parameter has no effect unless item=true is also specified.

​
requirements
boolean
default:false

Include media requirements (counts and fulfillment status) for the service request. Requires both item=true AND sides=true — this parameter has no effect unless both are specified.

​
user
boolean
default:false

Include user information who created the service request

​
service
boolean
default:false

Include service details

​
outcome
boolean
default:false

Include authentication outcome information

Response

Service request retrieved successfully

​
success
boolean
Example:

true

​
rc_hit
boolean

Indicates if the response was served from cache

Example:

true

​
rc_key
string

Cache key used for this response

Example:

"srs:774a98cc8ef875c48650b83c27b10823"

​
message
string
Example:

"The sr was successfully fetched."

​
sr
object

Service request details